Vintage & Estate Policy
Vintage, Estate, Pre-Owned, Designer Items Policy
This is a policy page and information regarding any Vintage, Estate, Pre-Owned, Designer jewelry items that we sell. This means that the jewelry has not been created or manufactured by us, but rather bought from wholesalers, vintage dealers, estate auctions, private collections, industry contacts, retail clients or other sources.
We do our own analysis of every item with our decades of experience in the vintage/pre-owned market, as well as double check with our sources on their background information, documentation and explanation. If an item is listed, this means that all due diligence has been done, however due to the nature of the current pre-owned market and large number of replicas/copies that have emerged in the recent years, we cannot 100% guarantee everything and its ultimate authenticity as it is impossible to do that with pre-owned/secondhand items nowadays. This is why we provide all details, photos, videos and information. Therefore, outside of our return policy, all items are SOLD AS IS and we are not responsible for any disputes, final details, outcomes or returns outside of the specified return period window. Please review all details, photos and ask any questions before committing to buying. Thank you for understanding and your continuous patronage! We try our very best with everything.
Detailed Authenticity Information: All of our Estate/Vintage/Pre-Owned Jewelry is acquired from private collections and wholesale jewelry auctions; we do our best to provide as much background information on items as possible. We use our long experience of over 4 decades with estate/vintage jewelry to do our upmost strict quality control and authentication process. Before listing, we compare these items to famous Jewelry Houses' present & discontinued collections, including their modern historical timelines. We do our best to confirm the details of all precious materials and details of original manufacturing but we do not guarantee nor are responsible for the complete authenticity & confirmation of all origin details for the item. We do not provide additional documentation of authentication, unless they are requested for the details of precious materials and any numerical measurements/categories used in the creation of the item, as that is the only thing we are 100% confident in confirming. Please order or inquire about this item with full acknowledgement of the information stated above. All photos and videos have been provided for the listing and we are happy to send any additional content to serious interested clients at anytime. Please contact us if you need any assistance!
Full Disclosure: All items are sold as is and all statements contained in the description or elsewhere are qualified statements of opinion & not implied representation or warranty by us. Regarding vintage/estate/pre-owned/designer jewelry from other brands that are not Galt, due to the nature of the current pre-owned market and large number of replicas, we cannot 100% guarantee all accuracy, every details and ultimate authenticity/origin as nowadays it is all impossible to do that with pre-owned/secondhand items. All items are SOLD AS IS and we are not responsible for any disputes, authenticity arguments, final details, outcomes or returns outside of the specified return period window. By ordering and confirming payment for ANY orders whether by website, platform, email, phone-call, or in-person, you agree to our Return Policy and all other policies in full.
Chargebacks and Payment Disputes
By completing a purchase through our website, invoice, or any affiliated sales channel, you acknowledge and agree to the following:
-
Agreement to Terms
All transactions are governed by these Terms of Service and our Return & Refund Policy, which you confirm having reviewed and accepted prior to completing your purchase. -
Waiver of Chargeback Rights
You expressly waive and relinquish any right to initiate a chargeback, payment reversal, or dispute with your bank, credit card issuer, or payment provider for any matter covered under our Return & Refund Policy, including but not limited to:-
Delays in production, shipment, or delivery;
-
Custom, special-order, or made-to-order items;
-
Subjective dissatisfaction (e.g., “not as expected,” “changed my mind”);
-
Claims that contradict written documentation, invoices, or correspondence provided at the time of sale.
-
-
Binding Resolution Process
In the event of a billing or service dispute, you agree to first contact us directly at service@galtandbro.com within 10 days of delivery or notification of completion, so that we may review and, if appropriate, remedy the matter in good faith. You further agree that any attempt to circumvent this process through a chargeback will constitute a breach of contract and may result in legal action and recovery of all related costs, including attorney’s fees, investigation, and administrative time. -
Authorization and Record Retention
By submitting payment, you authorize us to retain all related correspondence, signed invoices, emails, photos, and proof of delivery as evidence of the transaction. These records may be submitted to payment networks, arbitration bodies, or courts as part of any dispute resolution process. -
Fraudulent or Improper Chargebacks
Any chargeback found to be fraudulent, abusive, or in violation of these Terms shall entitle the Company to seek damages, collection fees, and reimbursement of the full transaction amount, in addition to any consequential losses arising from the dispute.