Shipping & Handling Policy

Shipping & Handling Policy

Your order delivery method is determined according to the total value of your order before tax. Your shipping method will be listed on your order checkout page. If your order does not qualify for FedEx Standard Overnight® and you need the package to be delivered overnight, please contact us.

FedEx® and USPS requires a signature for all deliveries of $100 or more from Galt & Bro. This requirement is for your protection. Please do your best to ensure that the recipient of the delivery will be at home to receive the package.  All packages are insured and a signature is required upon receipt.

If you have purchased multiple items, they may be shipped separately. In this case, FedEx® will require a signature for each package delivered with items totaling $100 or more.

You can also choose an option for the item to be held for pick-up at a Fedex Store/Location or USPS. 

We can only deliver to a street address, not a P.O. box.

In order to ship an order internationally, please contact us with details. For more information about placing an international order, please see our International Shipping details below.

We do our best to ship every order as quickly as possible – ideally, on the day the item is purchased (assuming immediate, in-stock availability); however, there are a number of circumstances (including out-of-stock status, items held at international locations, late-in-the-day purchase, etc.) that will necessitate a later shipping date.

We will do everything that we can to meet any delivery requirements that you may have. As always, please do not hesitate to contact us with any special requests or questions.

International Shipping

For all international orders outside of the USA, all shipments and any duties (if applicable) are subject to payment in full by customer. We are not responsible for any duties or taxes incurred by the country that we are shipping to. Please contact us with any special/specific instructions or requests. We will not be able to ship to some countries around the world due to international law and regulations regarding precious metals & gemstones. Please contact us to request assistance with any import documents that are needed. 

All packages are insured and a signature is required upon receipt.

Many of our in stock inventory are showcased around the US and the world through our boutiques, partner retailers, tradeshows and private events, therefore some items will require 1-2 weeks of handling before we are able to ship them out to you. Please reach out to us with any questions regarding the shipping & handling of specific items before purchasing. We will also reach out after order confirmation to you to relay the amount of time it will take to prepare and handle the item before it can be shipped out to you.